Research

Published Research
Social Psychology Policy and Research

Once bitten, twice shy: The negative spillover effect of seeing betrayal of trust.

Authors: Eileen Chou, Noah Myung, Dennis Y. Hsu

Our research demonstrates that people who had perceived a recent betrayal were significantly less likely to trust a new entity that shared nominal group membership with the previous trust transgressor. By systematically investigating whether, why, and to what extent betrayal spillover can subsequently contaminate trust development, we present a robust account of the downstream economic and behavioral consequences of observing others who have been betrayed by a similar entity, particularly in the context of charitable organizations.

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