Faculty & Research Faculty November 2015 By Eileen Chou What's in a name? The toll e-signatures take on individual honesty People cherish and embrace the symbolic value that their unique handwritten signature holds. Technological advances, however, have led organizations to reject traditional handwritten signatures in favor of the efficiency and convenience of e-signatures. This research directly investigates the possibility that while many common e-signatures may objectively perform the same function as signing by hand, they do not exert the same symbolic weight in subsequent decision making. Seven studies consistently demonstrate these e-signatures’ ineffectiveness for curbing individual dishonesty—one of the essential purposes of a signature Furthermore, the effects are caused by their inadequate ability to evoke the signer’s self-presence. Results also identify one form of e-signature that can preserve this crucial psychological connection. Meta-analyses across studies conducted for this research establish the reliability and robustness of the associations between common forms of e-signatures, self-presence, and dishonesty. By systematically examining whether, why, and which e-signatures abet cheating, findings illuminate an unexplored—but critical—consequence of a practice that is prevalent worldwide. Purchase from ScienceDirect Journal of Experimental Social Psychology Areas of focus Ethics Social Psychology Eileen Chou Eileen Chou, associate dean for academic affairs and Batten Family Bicentennial Teacher-Scholar Leadership Professor of Public Policy at the Frank Batten School of Leadership and Public Policy, researches the organizational, social, and psychological forces that shape individual and group behavior in organizational settings. Read full bio Related Content Eileen Chou Once bitten, twice shy: The negative spillover effect of seeing betrayal of trust. Research Our research demonstrates that people who had perceived a recent betrayal were significantly less likely to trust a new entity that shared nominal group membership with the previous trust transgressor. By systematically investigating whether, why, and to what extent betrayal spillover can subsequently contaminate trust development, we present a robust account of the downstream economic and behavioral consequences of observing others who have been betrayed by a similar entity, particularly in the context of charitable organizations. Unpacking the Black box: How inter- and intra-team forces motivate team rationality Research How can we ensure that teams can fulfill their full cognitive potential? This paper explores how team members can be motivated so that, collectively, the whole is greater than the sum of its parts. Eileen Chou New Associate Dean for Academic Affairs News The Batten School is delighted to announce the appointment of Professor Eileen Chou as associate dean for academic affairs, effective July 1, 2023. Why Americans Feel More Pain News Millions of Americans are suffering from chronic pain linked to troubled childhoods, loneliness, and a host of other pressures on working families. Economic insecurity is also associated with more pain, according to a study by Batten Professor Eileen Chou cited in a New York Times series exploring the interrelated crisis impacting working-class America.
Eileen Chou Eileen Chou, associate dean for academic affairs and Batten Family Bicentennial Teacher-Scholar Leadership Professor of Public Policy at the Frank Batten School of Leadership and Public Policy, researches the organizational, social, and psychological forces that shape individual and group behavior in organizational settings. Read full bio
Once bitten, twice shy: The negative spillover effect of seeing betrayal of trust. Research Our research demonstrates that people who had perceived a recent betrayal were significantly less likely to trust a new entity that shared nominal group membership with the previous trust transgressor. By systematically investigating whether, why, and to what extent betrayal spillover can subsequently contaminate trust development, we present a robust account of the downstream economic and behavioral consequences of observing others who have been betrayed by a similar entity, particularly in the context of charitable organizations.
Unpacking the Black box: How inter- and intra-team forces motivate team rationality Research How can we ensure that teams can fulfill their full cognitive potential? This paper explores how team members can be motivated so that, collectively, the whole is greater than the sum of its parts.
Eileen Chou New Associate Dean for Academic Affairs News The Batten School is delighted to announce the appointment of Professor Eileen Chou as associate dean for academic affairs, effective July 1, 2023.
Why Americans Feel More Pain News Millions of Americans are suffering from chronic pain linked to troubled childhoods, loneliness, and a host of other pressures on working families. Economic insecurity is also associated with more pain, according to a study by Batten Professor Eileen Chou cited in a New York Times series exploring the interrelated crisis impacting working-class America.